Frequently Asked Questions

Below is a brief introduction to our procedures for doing business. If you have further questions about our services or vendor partnerships, please contact us.

What types of services do you offer?

We provide project management, vendor partnering, software development, and troubleshooting services, focusing on the needs of water and wastewater operations and compliance information services. Please see the menu item under Services for more details.

How much does a typical project cost?

Project expenses are negotiated on a per project basis but always include a NO OBLIGATION TRIAL PERIOD for every new project so that we can get to know you and your needs before any commitment is made. Bulk rates for projects can also be negotiated if this is a more workable arrangement, depending on the type of project.

What is the best way to make contact with you?

Please either fill out our contact form, call, or email the address or number under the Contact Us menu item.

How will we communicate our specifications and needs during the course of the project?

We can work in any mode in which you are most comfortable, whether it be on site at your plant, by telephone, remote access, traditional email, or another communication means of your choosing. We have completed many successful projects completely by electronic means, and others with frequent personal contact.

Why should we choose Waterinfocus?

Because of our relatively small size and low overhead, we can keep your costs below those offering similar services. We are experienced with bringing the latest information technology to clients in the water industry and can begin working with you quickly due to our knowledge and experience in a variety of situations. We are also able to quickly respond to your needs because there are fewer organizational layers to work through. Assistance is a phone call or email away.